The Colorado Springs, Colorado Police Department (PD), requested technical assistance for improvements to its internal affairs division, specifically in the areas of citizen complaint processes and officer early-warning systems. The request for assistance was referred to the Office of Justice Programs (OJP) Diagnostic Center on 4/19/2017.
The Colorado Springs Police Department is currently evaluating current practices around Internal Affairs. In 2016, the Department has implemented new case management software for the Internal Affairs division. The new program allows the complaint investigation process to be completed in the digital environment. It further allows for gathering of more timely, accurate, and consistent data from the field in regards to Use of Force reporting, Early Intervention tracking, firearms discharges, and other administrative reports. The new digital process is driving the police department to look at practices in a more detailed manner. The Colorado Springs Police Department is seeking information on cutting edge approaches, best practices, and processes to streamline the Internal Affairs complaint investigation process while ensuring the investigations are conducted with integrity and without bias.
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