The Fairfax County, Virginia, Police Department’s Public Information Office (PIO) hosted an on-site peer exchange for Amarillo, Texas; Baltimore, Maryland; Charleston, South Carolina; Cleveland, Ohio; Louisville, Kentucky; Phoenix, Arizona; and Richmond, Virginia. The PIO of Fairfax provided information to the sites on agency branding, strategic communication planning, successful PIO structures, social media, critical incidents, and how their office works on messaging with their victim services division. The attendees discussed their questions and the challenges and successes their PIOs are experiencing with the presenters and each other throughout the event. Toward the end of the day, the PIOs were able to tour the Fairfax press room and speak with Chief of Police Kevin Davis on his thoughts and recommendations regarding the PIO’s role.
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